American Insulated Panel's FAQ
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General FAQ
American Insulated Panel (AIP) designs and manufactures a full line of insulated metal panels, custom cold-storage doors, and complete walk-in cooler/freezer enclosures—all built in the U.S. from their Taunton, MA facility.
- Insulated metal panels: AIP produces panels like their “National Panel” series with widths of 46″ and lengths up to 40′, and thicknesses ranging from 2″ up through 10″ depending on insulation requirements. These panels cover both walls and ceilings and are engineered for cooler-room, freezer-room and industrial refrigerated applications.
- Cold-storage doors: AIP builds custom swing, sliding, and bi-parting doors designed to integrate with their panel systems. These doors are manufactured in-house and offer premium insulation, tight seals, and heavy-duty hardware built for high-use environments.
- Complete enclosures: For clients needing turnkey solutions, AIP offers fully assembled walk-in coolers and freezers, including panels, doors, trim, hardware, and full installation services. This one-stop capability helps reduce coordination and speed up project schedules.
Builders, contractors and owners can specify panel widths, thicknesses, insulation types, door sizes and finishes based on the operational conditions of the project—from moderate-temperature beverage rooms to ultra-low freezer warehouses.
Yes. AIP is a single-source provider—manufacturing, delivering, and installing insulated panels and doors for projects across the U.S. This streamlined process helps reduce lead times and coordination challenges on the jobsite.
AIP operates Monday through Friday from 8 a.m. to 5 p.m. EST. You can request a quote anytime through their online contact form or by calling their office during business hours.
AIP is headquartered and manufactures its products in the United States. The company’s production and distribution facilities are located at 75 John Hancock Rd. in Taunton, Massachusetts.
AIP ships throughout the continental United States, coordinating logistics directly with contractors and builders. Panels and doors are packed for safe, on-time delivery to any qualified freight terminal or jobsite.
Specific states we ship to:
Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana | Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota | Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming |
AIP provides full installation and repair services throughout New England, but will ship to the continental US. Specific states we offer installation and repair services:
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AIP’s panels, doors, and accessories are built entirely in the U.S. using high-quality materials and strict fabrication standards. This commitment supports American manufacturing and gives builders more control over timelines and quality assurance.
Product & Service FAQs
Insulated Panels
American Insulated Panel (AIP) offers two primary categories of insulated metal panels for cold-storage applications: EPS (expanded polystyrene) panels that AIP manufactures in-house, and polyurethane (PUR) panels that AIP sources and installs for higher performance requirements.
EPS Panels
AIP’s EPS panels are manufactured on-site and give contractors and owners an efficient, cost-effective option for walk-in coolers, standard freezers and most refrigerated spaces. The key features include:
- A continuous-line manufacturing process that allows for fast lead times and custom sizing.
- Customisable thickness and length at manufacture-time, enabling fit-for-purpose configurations rather than off-the-shelf modules.
- High moisture resistance and long-term stability because the EPS core is 98% air and does not “off-gas” like many other foam types.
- Typical applications: standard walk-in coolers, beverage rooms, floral coolers, moderate-duty freezer rooms (depending on temperature requirement).
Polyurethane (PUR) Panels
For more demanding environments—ultra-low freezers, large industrial cold-storage warehouses, high humidity or high traffic zones—AIP offers polyurethane panels. These are sourced and professionally installed and bring added performance:
- Higher R-value per inch of thickness, which helps maintain stable, tighter temperature control with less insulation depth.
- Closed-cell structure that improves moisture resistance, limits thermal drift (loss of insulation performance over time), and supports longer service life in rigorous environments.
- Stronger weight-to-strength ratio, offering structural advantages in tall or large-span refrigerated buildings.
- Applications: blast freezers, distribution warehouse docks, food-processing plants with washdown zones, clean-room style cold storage.
Choosing between EPS and Polyurethane
When deciding which panel type to use, builders and owners should match panel specifications to the project’s operational profile:
- Temperature range: For moderate temperatures (e.g., 35-45°F) or smaller inactive rooms, EPS often suffices. For very low temperatures (–10°F or lower) or high-thermal-load spaces, polyurethane is the better fit.
- Humidity and moisture exposure: Spaces exposed to moisture, condensation, or frequent cleaning (e.g., food processing) benefit from the closed-cell moisture resistance of polyurethane.
- Budget vs performance: EPS tends to cost less and may be more than adequate in many cold-storage roles. Polyurethane delivers higher performance at higher cost—worth it when long-term performance, integrity and minimal insulation drift matter.
- Lead time & fabrication flexibility: AIP’s in-house EPS manufacturing allows rapid turnaround and custom sizing. Polyurethane requires sourcing and may have longer lead times but supports large-scale or critical-application uses.
In short, AIP’s offering covers the full spectrum of cold-storage panel needs: from cost-efficient, custom-sized EPS panels for standard use, to high-performance polyurethane panels for demanding environments. Builders, contractors and owners get expert guidance from AIP to choose the panel type that aligns with operational, structural and lifetime-cost requirements.
AIP offers both EPS (expanded polystyrene) and polyurethane (PUR) core insulated metal panels. Each panel type is specified to match project requirements for temperature, humidity and usage.
- EPS panels: Manufactured in‑house, these panels support cooler and standard freezer applications with example performance of R‑25 at 5.25″ thickness. These are a cost‑effective choice when space allows somewhat thicker panels.
- Polyurethane panels: Sourced for higher performance cases, they offer greater R‑value per inch and resist moisture ingress better. For example, the site cites freezer panels at R‑32 at 6.5″ thickness.
- Selecting the right value: Builders, contractors and owners should evaluate the target temperature range (cooler vs ultra‑low freezer), the moisture or washdown exposure, and the available wall/ceiling depth. AIP’s team assists in specifying: EPS for moderate needs, polyurethane when thinner build or very low temperature is required.
By incorporating these ranges and distinctions, the FAQ answer is more detailed for contractors and builders assessing insulation options.
Yes. AIP manufactures panels in custom lengths and profiles with a range of metal skins, colors, and finishes to match both performance and design goals. This flexibility helps meet project-specific aesthetic and thermal requirements.
AIP panels are used in food and beverage processing, cold storage warehousing, clean rooms, pharmaceuticals, and grocery distribution centers—anywhere reliable temperature control and structural performance are required.
Panels should remain in their protective wrapping until installation and be stored flat on a dry, level surface. AIP provides handling and care guidelines to prevent panel damage and maintain warranty coverage.
Cold Storage Doors
American Insulated Panel (AIP) offers a comprehensive range of cold‑storage doors, including swing, sliding, bi‑parting, personnel, and display doors. These doors are manufactured or supplied by AIP to meet a variety of application needs, from standard walk‑in coolers to heavy‑duty freezer environments.
Key aspects of AIP’s door offerings include:
- Swing and sliding doors manufactured in‑house: AIP uses its own carpentry, sheet‑metal and welding shop to build custom swing and slider doors to spec.
- Third‑party premium door manufacturers supplied and installed: For certain high‑performance or specialty door types, AIP supplies and installs doors from trusted manufacturers such as Frank Door, Chase, among others.
- Insulation and materials designed for cold‑storage conditions: AIP’s doors use insulation cores and sealed construction designed to hold airtight performance, heavy‑duty hardware, and materials that stand up to low‑temperature, high‑use environments.
- Wide variety of door types and custom configurations: AIP supports everything from standard freezer doors to high‑traffic pass‑through doors, display‑type cooler doors, roll‑up or bi‑parting systems, and doors sized or configured for unusual building layouts.
Builders, contractors and owners should consider the following when selecting doors from AIP:
- The traffic volume and door cycles (swing vs sliding vs bi‑parting)
- The temperature differential and whether freezer or cooler conditions apply
- Complementing panel specifications (so door insulation, gaskets, and frame match panel performance)
- Potential need for specialty door hardware or vendor‑specific features (e.g., Frank Door automatic options)
- The integration of door and panel installation for alignment and sealing
Overall, AIP’s door range is designed to align with its panel systems, ensuring seamless integration, thermal performance and reduced field coordination.
The AmeriFlex flexible door system is built for areas with frequent traffic and temperature fluctuations, such as processing rooms, warehouses, and loading docks. Its heavy-duty vinyl construction improves workflow efficiency while maintaining temperature control, making it a better alternative to plastic strip curtains.
Yes. Builders can order replacement cold storage doors, panels, or trim without installation. AIP also supplies replacement hardware and accessories to help extend the lifespan of existing systems
Installation, Design, and Repair
Yes. AIP offers complete design-assist services to help builders plan layouts, select insulation types, and match panel thickness to temperature needs. This collaborative process improves performance and shortens project timelines.
AIP performs on-site repairs locally throughout New England for panels, doors, and cold storage enclosures. Technicians can replace damaged panels, adjust door alignment, and restore seals to maintain peak thermal performance.
Yes. AIP’s installers are experienced in adapting to real-world conditions such as sloped or irregular flooring. They use precision cutting and sealing methods to maintain a consistent barrier even in non-standard spaces.
Installation time varies by project size and complexity, but most small to mid-scale cold storage builds are completed within days once panels are delivered. AIP coordinates shipping, staging, and manpower to minimize downtime.
AIP stands behind its panels and doors with product warranties and comprehensive quality control at every stage of production. Each order is inspected for fit, finish, and performance before shipment.